Product will be delivered in 20 - 60 days depending on the outfit ordered. For urgent deliveries/queries, please contact us on +919818291620, +919313650800. Please note that deliveries can be affected in case we do not receive any of the below information on time:

Information:
1. Complete payment is not received
2. Incorrect/inaccurate address details
3. Measurements
4. No response from the customer

Please note that we try our best in ensuring that the product reaches you within time. In order to fasten our process, we have tied up with several third party vendors for quicker deliveries. However, in case of delay from a third party, we do not take any responsibility. 

Shipping within India

• We offer free shipping on all domestic orders. 
• Delivery time depends on courier partners and delivery location. In few locations, the delivery may take longer depending on the accessibility of the location by our logistic partners.  In such cases, we will proactively reach out to you. Please check your emails and SMS for regular updates.
• In case you need the product by a particular date, please reach out to our team and inform us in advance, we will update you accordingly. 

 

ORDERS AND CANCELLATIONS

We reserve a right to accept or reject orders placed through our website. We have tried our utmost best to provide the best quality products to you. In case of requests for order cancellations, as part of our policy, the orders once placed will not be cancelled/exchanged and no refund will be paid on these orders as these orders are specially made for you. 

REFUND

Kiara Dipti Gupta holds the sole discretion to determine whether a refund can be issued.

SIZING

The fit of our products may vary on the cut, fabric and style of each product. Some products are designed to have a loose, relaxed fit while others are more fitted. Please refer to our sizing chart to select the best size that suits you.

COLORS

While we have made every effort to display as accurately as possible the colors of the products that appear on the website, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary. Further, colors might vary in pictures than actual product.  

SALE

Kiara Dipti Gupta can offer some of its products on promotional prices. However, we note that the sale outfits cannot be exchanged/returned strictly. Advance received for a sale outfit cannot be reimbursed/refunded under any circumstances. Alteration/resizing of sale outfits will not be done for any outfits offered on sale.

RETURNS

In case of any issue with the order, the customer shall be required to inform us regarding the receipt of the same within 2 days of receiving the order along with photographs, any damages incurred and reported after the said time, will not be entertained.